When you create assignments for students, their assignment progress and results will be reflected in your account in real time. You can read this article to learn how NoRedInk scores students' work!
If a student reports that they've completed an assignment, but their progress is not showing up in your Student Data or the assignment's results, here are some common reasons for this discrepancy:
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The student could be working on independent practice instead of their assignment (practicing via "Master topics on your own" or from the "Learn" page).
- Independent practice of topics does not contribute to progress in the assignments you create for students.
- Therefore, the results of independent practice will not appear in your gradebook for assignments. You can, however, view students' global mastery in topics from the Mastery tab.
- For more information about the difference between assigned work and independent practice, review this article!
If a student completed independent practice instead of assigned work, make sure they can access the correct assignment. You can check out this article to learn how to make sure students can see the assignments I've created.
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The student may be logging in to a different account than the one registered in your class.
- Ask the student to show you how they are logging in, and make a note of the username or email address.
- Students can view this information by selecting their name, followed by Account Settings in the top right-hand corner. You can verify student login information by following these steps.
If you can't determine whether the student has a different account from the one in your class, reach out to our Support team with the following information, and we'd be happy to help!
- The student's name
- The email the student uses to log into NoRedInk
- The class the student is rostered in