Browser extensions can cause NoRedInk to stop working properly. Browser extensions might cause problems such as: sentences not showing, images not showing, answers unable to be submitted, etc. Below, find a list of extensions that we know can interfere with NoRedInk.
You can find troubleshooting steps for disabling extensions here: I think I ran into a glitch or bug - what should I do next?
Impero APP ID
Impero is classroom management software with a Chrome extension.
Example of reported behavior when Impero is enabled: "When our students try signing in, they just get kicked right back to the login screen."
Grammarly can make all kinds of display/text box things stop working.
Dark Reader modifies the colors on the page, and can often cause NoRedInk to not load properly or cause the site to not be clickable.
Anything that replaces text on the page with emoji
This can change text not only in the student's typed answer, but can also change our sentences and built-in answers. Some examples:
Anything that modifies fonts on the page