How to reset your password

 

If you forgot your password

If you forget your password, please use our password recovery page to reset it. We will send you an email containing instructions for resetting your password. Please make sure to check your spam or junk email folder, as emails of this type are occasionally flagged as spam.

The subject line of the email is: NoRedInk Password Retrieval. If you have trouble finding the email, try to search your mailbox for that subject line.

If you see a message stating that your password reset link is expired, that is most likely because you requested a new password reset link. You may need to check your email for another password reset message.

If you are unable to use the password recovery page, please send an email to [e-mail] from the email address associated with your account.

If you want to pick a new password

If you are already logged in to your account and simply want to choose a new password:

1. Click your name in the upper right.
   1. Click "Account Settings."
      
2. Click "Change Password," then "Update Account."